Payment Policy
1. Purpose
This Payment Policy outlines the terms and conditions for payments made on our website. It applies to all transactions completed at checkout. By placing an order, you acknowledge and agree to this policy.
2. Accepted Payment Methods
We accept the following payment options as displayed during checkout:
- Visa
- Mastercard
- American Express
- UnionPay
- Apple Pay
- Google Pay
- Shop Pay
3. Currency
All payments are processed in British pounds as shown at checkout. Customers are responsible for any currency conversion fees or additional charges applied by their bank or payment provider.
4. Payment Authorization
Orders are only confirmed and processed once payment is successfully authorized. Shipping will not occur until payment approval is received. Additional verification may be required in some cases.
5. Pricing Transparency
Product prices are displayed prior to checkout. The total amount due is clearly shown before payment is completed.
6. Payment Processing & Security
All payments are handled by third-party providers using SSL encryption and secure checkout technology. Card details are not stored on our servers.
7. Fraud Prevention & Verification
Transactions may be reviewed to prevent fraud. Orders flagged as high-risk may be delayed, canceled, or refunded. Additional documentation may be requested when necessary.
8. Billing Information Accuracy
Customers must provide accurate billing information. Orders with incorrect or incomplete details will be canceled.
9. Refunds
Refunds follow our Return and Refund Policy. Approved refunds are returned to the original payment method. Processing times depend on the payment provider or financial institution.
10. Policy Transparency & Agreements
This Payment Policy operates alongside our Terms of Service, Privacy Policy, Shipping Policy, and Return and Refund Policy. By completing a purchase, customers agree to all applicable policies. We may update this policy as needed.