Privacy Policy

1. Data Controller and Contact Information
This website, https://covellestudio.com/, is owned and operated by Angel Ecom. We are responsible for managing any personal data you provide while using our website, in compliance with applicable UK privacy laws.

Business Information

  • Owner: Angel Ecom
  • Registration Number: 1026.800.923
  • VAT Number: BE1026800923
  • Address: Ettelgemstraat 36, 8490 Jabbeke, Belgium

Contact & Support
Our support team is available Monday to Friday, 09:00-17:00 GMT.

2. Purpose of Data Collection
We collect personal data to:

  • Process and fulfill orders accurately.
  • Respond to inquiries, returns, or exchanges.
  • Provide updates on orders, products, or services.
  • Send promotional messages if consented.
  • Monitor and improve website performance.

Data collection is based on contractual necessity, consent, or legal obligations.

3. Types of Data Collected
Depending on your interaction with our website, we may collect:

  • Contact and shipping information, including name, email, address, and phone number.
  • Order and payment transaction details.
  • Technical and device data, such as IP addresses and browser information.
  • User preferences and consent choices.
  • Website activity and cookie information (see Section 8).

4. E-Commerce and Payment Handling
Our store is hosted on Shopify Inc., which securely processes orders and stores data. Payment information is encrypted according to PCI-DSS standards and retained only as needed to complete transactions. For more information, see Shopify Terms of Service and Shopify Privacy Policy.

5. Sharing Data with Third Parties
We may share personal data with third-party service providers for order fulfillment, payment processing, shipping, and analytics. Some providers may operate outside the United Kingdom; we ensure compliance with applicable privacy laws or obtain consent where required.

6. Legal Requirements
Personal data may be disclosed to comply with legal obligations, protect legal rights, or during business events such as mergers or acquisitions.

7. Your Rights

  • Access: Request access to personal data we hold about you.
  • Correction: Update inaccurate or outdated information.
  • Deletion: Request removal of your data where permitted by law.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at info@covellestudio.com.

8. Cookies and Analytics
We use cookies and similar technologies to support website functionality, monitor performance, and manage marketing efforts. You can manage cookies through your browser settings; disabling essential cookies may affect website features. For more information, see Shopify Cookie Policy.

9. Data Security
We implement technical and organizational measures to protect personal data from unauthorized access, misuse, or loss. Payment information is encrypted using SSL and AES-256 in accordance with PCI-DSS standards.

10. Data Retention
Personal data is retained only as long as necessary for business or legal purposes and is securely deleted or anonymized when no longer required.

11. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in law or operations. Updates take effect when posted, and we recommend reviewing this page regularly.

12. External Links
This site may contain links to external websites. Once you leave our domain, this Privacy Policy no longer applies, and we advise reviewing the privacy practices of third-party sites.